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Return Policy - EQH Fitness

Last Updated: 11/27/2023


Our Commitment to Your Satisfaction:


At EQH Fitness, we strive to provide you with top-quality fitness products that meet your expectations. However, we understand that circumstances may arise where you need to initiate a return. Our Return Policy is designed to be transparent, fair, and customer-friendly.


1. Eligibility for Returns:

- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

- Returns must be initiated within 30 days of the delivery date.


2. How to Initiate a Return:

- Please contact our Customer Support team at [] to initiate the return process.

- Provide your order number, details of the item(s) you wish to return, and the reason for the return.


3. Return Shipping:

- Customers are responsible for return shipping costs, unless the return is due to an error on our part.

- We recommend using a trackable shipping service for your return.


4. Refund Processing:

- Refunds will be processed once we receive and inspect the returned item(s).

- Refunds will be issued to the original payment method.


5. Non-Returnable Items:

- Certain items, such as personalized or used products, are non-returnable unless they arrive damaged or defective.


6. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us immediately for assistance.


7. Exchange Policy:

- Unfortunately, we do not offer direct exchanges. If you need a different item, please initiate a return and place a new order.


8. Cancellation Policy:

- Orders may be canceled within 24 hours of placement. Once shipped, the standard return policy applies.


9. Restocking Fee:

- EQH Fitness reserves the right to charge a restocking fee for returns that do not meet the specified criteria.


10. Changes to the Return Policy:

- EQH Fitness reserves the right to update or modify the Return Policy at any time. Please review this page periodically for any changes.


Contact Us:

If you have any questions or concerns regarding our Return Policy, please reach out to our Customer Support team at [].


Thank you for choosing EQH Fitness!
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