top of page

Privacy Policy

Privacy Policy for EQH Fitness

This Privacy Policy is designed to help you understand how EQH Fitness collects, uses, discloses, and safeguards your personal information. By accessing or using our website and services, you agree to the terms outlined in this policy.
 

Information We Collect:

1. Personal Information:
  - When you make a purchase, we collect information such as your name, billing address, shipping address, email address, and phone number.
 

2. Payment Information:
  - We collect payment information, including credit card details, to process transactions securely. However, we do not store this information on our servers.
 

3. Account Information:
  - If you create an account, we collect and store the information you provide, such as your username and password.
 

4. Communications:
  - We may collect information when you contact us, participate in surveys, or sign up for newsletters. This may include your email address and the content of your communications.
 

**How We Use Your Information:**

1. Order Processing:
  - We use your personal information to process and fulfill your orders, including shipping and handling.
 

2. Customer Service:
  - Your information helps us respond to your customer service requests and support needs more efficiently.


3. Communications:
  - We may use your email address to send you updates, order confirmations, and promotional materials. You can opt out of promotional emails at any time.
 

4. Improving Our Services:
  - We analyze the information we collect to improve our products, services, and user experience.

**Information Sharing:**
 

1. Third-Party Service Providers:
  - We may share your information with third-party service providers who assist us in conducting our business operations, such as payment processors and shipping partners.
 

2. Legal Compliance:
  - We may disclose your information as required by law or in response to legal requests.

**Your Choices:**
 

1. Opting Out:
  - You can opt out of receiving promotional emails by following the instructions in the email or contacting us directly.
 

2. Access and Update:
  - You can access and update your personal information by logging into your account on our website.
 

Security:
We take reasonable measures to protect the security of your information during transmission and storage. However, no method of transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee absolute security.
 

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

​

Contact Us:
If you have any questions about this Privacy Policy, please contact us at support@eqhfitness.com.

bottom of page